Frontiers Global (“we,” “our,” or “us”) operates the website frontiers.global (the “Site”). We are committed to protecting your personal information and complying with applicable privacy and data protection laws, including the European General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and applicable Jordanian regulations.

1. Information We Collect

We collect the following categories of information:
a) Personal Information: Name, job title, company name, email address, phone number, and other details provided through forms, subscriptions, or direct
communication.
b) Technical Data: IP address, browser type, operating system, device information, geographic location, and browsing behavior.
c) Cookies and Tracking: We use cookies, pixels, and analytics tools to understand visitor behavior, improve the Site, and deliver relevant content.

2. How We Use Information

We process personal data to:

• Provide, improve, and personalize our services.

• Communicate with you regarding inquiries, services, and events.

• Send newsletters, marketing, or promotional content (with your consent).

• Comply with applicable laws and regulations.

• Protect our systems, prevent fraud, and enhance security.

3. Legal Basis for Processing (GDPR)

Where GDPR applies, our processing is based on:
• Consent (e.g., marketing communications).
• Contractual necessity (when providing requested services).
• Legal obligations (e.g., compliance with regulators).
• Legitimate interests (e.g., improving services, securing systems).

4. Data Sharing

We do not sell personal data. We may share it with:

• Trusted service providers (hosting, analytics, communications).
• Regulators and legal authorities (where required by law).
• Successors in case of business transfer, merger, or acquisition.

5. Data Retention

We retain information only as long as necessary for the stated purposes or as legally required. Contact form data may be held for up to 24 months, newsletters until you unsubscribe, and service records according to regulatory timelines.

6. International Data Transfers

As a company based in Jordan with international clients, your data may be transferred to and stored outside your country. We ensure adequate safeguards are applied, including contractual clauses aligned with GDPR.

7. Cookies Policy

We use cookies for functionality, performance, and analytics. If you are located in the EU or regions with similar regulations, you will see a cookie consent banner allowing you to accept or reject non-essential cookies.

8. Data Security

We implement industry-standard security measures including encryption, firewalls, access controls, and continuous monitoring. However, no online transmission is fully secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:
• Access the personal data we hold about you.
• Request correction, deletion, or restriction of processing.
• Object to marketing communications.
• Request portability of your data.
• File a complaint with a supervisory authority.
For Jordanian users, Frontiers Global complies with CBJ, JoPACC, and ICT privacy standards.

10. Children’s Privacy

We do not knowingly collect data from children under 13.

11.Changes

We may update this Privacy Policy at any time. Updates will be posted with a new “Last Updated” date.

12.Contact

For inquiries, contact us at info@frontiers.global or via https://www.frontiers.global.